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The Battery Show Europe 2020
 
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The Battery Show Europe 2020
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Co-located with Electric & Hybrid Europe 2020
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COVID-19 FAQ

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     18-20 May 2021

    Messe Stuttgart • Stuttgart, Germany


Get Answers to Frequently
Asked Questions about COVID-19

Exhibitor | Attendee

Exhibitor FAQs

 

Will the venue be the same?

Yes, The Battery Show Europe will still take place at Messe Stuttgart, Stuttgart, Germany during the new dates: 18-20 May 2021.

 

What will happen with my booth and promo investment?

Your full program will be moved to the new dates: 18-20 May 2021. Your account manager will reach out to ensure all your questions are answered. If you are unable to exhibit during these dates, please contact your account manager. If you’re not sure who your account manager is, please reach out to [email protected].

 

What will happen to orders placed and payments made to the show vendors?

If you've already ordered services though our approved vendors, they will be in touch soon.

 

How can I get a refund for my hotel rooms?

Each hotel will have a different cancellation policy, please reach out to your booking agent/hotel directly to cancel your hotel room and discuss refund options.

 

If I've already submitted my company profile in the Exhibitor Portal, will I need to resubmit?

No, any content you've already uploaded will remain in the Exhibitor Portal and can be accessed via your login credentials at any time.

 

Attendee FAQs

 

Will the venue be the same?

The Battery Show Europe will still take place at Messe Stuttgart, Stuttgart, Germany during the new dates: 18-20 May 2021.

 

Do I need to re-register?

Yes, for expo (free) passes you will need to re-register for the new dates but If you have a conference pass, you can carry this over to the new dates without re-registering.

 

Can I get a refund for my expo or conference pass?

Your registration will be automatically moved to the new dates. If you’re unable to attend the new event dates and you’ve purchased an expo or conference pass prior to the date when we announced the postponement, please contact our Customer Support team at +44 (0)20 7921 8166 or [email protected] for a full refund with no cancellation fee.

 

How do I get a refund for my hotel room?

Each hotel will have a different cancellation policy, please reach out to your booking agent/hotel directly to cancel your hotel room and discuss refund options.

 

When will registration reopen?

Registration will open in January 2021. Please check back then for further updates.

 

Will the conference agenda and expo offerings be the same?

We are working to ensure that as much of the previously promoted event offerings will remain the same. However, given the challenges around managing participants' schedules, some elements might change. Regardless of any changes, our event planning aims to meet or exceed your expectations.

 

Will I still have access to My Show Planner and the mobile app?

Yes, if you've already created a profile on My Show Planner, you'll still have access via your login with all your information for the show. If you haven't yet created an account, you're still able to do so to plan ahead.

 

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